Today we introduce a customer from Russia who purchased a heavy duty wood pallet press machine from our company. The raw material used by the customer to press the pallet is sawdust. Since the raw material requirements for our machine are: the size of the wood chips needs to be less than 1 mm, and the moisture content needs to be Less than 10%, our salesperson will check the raw material information with the customer. If the customer's raw materials cannot meet this requirement, a crusher and dryer are also needed.
During the communication, the customer told us that he already has a wood processing factory, which is very convenient for raw material processing. Then we communicate with the customer about the size of the wooden pallet that needs to be made, and send a product video. Because the machine was relatively large and the customer was worried about transportation issues, we told the customer that we could help him contact the shipping company. After in-depth communication, the customer was very satisfied with the product and expressed that he wanted to come to our company to see the factory. After coming to the company to see the factory, The customer happily placed the order, and later helped the customer handle a lot of delivery details. Now the customer has received the machine and started to use it.
