Customer Background
In October 2026, Shuliy Machinery received an order from a trading company in Spain for a 4×1 egg tray making machine. The machine was purchased on behalf of an end customer in Cuba who had access to waste paper as the main raw material for egg tray production.
As an intermediary, the Spanish customer needed a suitable machine that met the end user's production requirements while also fitting the project's budget and configuration preferences.
After discussing the application and confirming the required specifications, the customer selected Shuliy's 4×1 egg tray machine with a production capacity of approximately 1,500 pieces per hour, without a drying system.
Customer Requirements
The customer had a relatively clear understanding of the equipment needed. The main requirements were:
Machine model: 4×1 egg tray making machine
Production capacity: Approximately 1,500 egg trays per hour
Raw material: Waste paper
Installation destination: Cuba
Drying system: Not required
Purchasing arrangement: Ordered through a Spanish trading company
Since the end customer already had waste paper available, the project focused on selecting an egg tray production machine suitable for converting recycled paper pulp into molded egg trays.
The customer also needed a clear quotation and timely technical and commercial communication to coordinate the purchase between the trading company and the end user.
How Shuliy Helped the Customer
1. Confirming Requirements and Providing a Detailed Quotation
Shuliy received the inquiry on September 11, 2026. During the initial communication, our sales team learned about the end customer's location, raw material, required production capacity, and preferred machine configuration.
Based on the customer's requirements, we recommended a 4×1 egg tray making machine with a capacity of approximately 1,500 pieces per hour, without a drying system.
After confirming the destination port, we prepared and sent a detailed quotation covering the proposed equipment and relevant costs. This helped the Spanish trading company evaluate the purchase and communicate the proposal to its Cuban customer.
2. Offering a Discount with a Clear Validity Period
To support the customer's purchasing decision, Shuliy offered a discount and clearly communicated its validity period.
Providing the discount details in advance helped both parties understand the commercial terms and gave the intermediary a clear basis for coordinating the order with the end customer.
3. Discussing the Additional Voltage Modification Cost
During the quotation process, the parties identified an additional cost associated with modifying the machine's voltage configuration.
The Spanish intermediary proposed that the additional expense be shared equally between the customer and Shuliy. Rather than overlooking this detail, both parties discussed the cost as part of the order negotiation.
This step highlights the importance of confirming electrical requirements before production, especially when machinery is being exported to another country. Voltage and frequency should be checked against the local power supply to ensure the equipment is configured appropriately.
4. Confirming the Order and Receiving the Deposit
After the quotation, discount, and voltage-related cost discussions, the customer confirmed the order on October 20, 2026, and paid the deposit.
The order marked the completion of the initial sales negotiation for the 4×1 egg tray making machine intended for the Cuban end user.
Why Did the Customer Choose Shuliy Machinery?
Several factors contributed to the customer's purchasing decision.
Timely communication: Our sales team responded promptly to the inquiry and provided relevant information throughout the negotiation process, helping the intermediary coordinate with the end customer.
Detailed and relevant information: Instead of providing only a general product introduction, Shuliy shared a quotation and equipment details based on the customer's stated production requirements.
A suitable machine configuration: The proposed 4×1 egg tray machine matched the requested production capacity and the customer's preference for a configuration without a drying system.
Flexible commercial discussions: Shuliy communicated the discount terms and discussed the additional voltage modification cost with the customer, helping both parties clarify the commercial arrangements before order confirmation.
Conclusion
This Spain-to-Cuba egg tray machine order demonstrates how clear requirements, detailed quotations, and timely communication can support cross-border machinery purchases involving trading companies and overseas end users.
For this project, Shuliy supplied a solution based on the customer's requested capacity of approximately 1,500 egg trays per hour and a configuration without a drying system. After discussing the commercial details, the Spanish intermediary confirmed the order and paid the deposit on October 20, 2026.
If you are planning to start or expand an egg tray production business using waste paper, Shuliy Machinery can help you evaluate suitable machine configurations based on your required capacity, available raw materials, local power supply, and drying arrangements.
Contact Shuliy Machinery to discuss your egg tray production requirements and request a customized quotation.
